Effective Date: October 29, 2018

This Privacy Policy explains how ContiNube Inc. ("ContiNube") collects, uses, and discloses information you provide to us or which we otherwise collect in providing products and/or services to you (“Information”), including “Personal Data” by which we mean information that allows us to determine your identity when you engage with us.

The use of our products and services (“ContiNube Offerings”) is subject to the terms of the applicable customer agreement, the use of our website is subject to the ContiNube Website Terms, and the terms of this Privacy Policy are incorporated into each and form part of those agreements.

Data Collection.

There are two primary ways in which ContiNube collects Information from Customers.


When you interact online or offline with ContiNube, visit our website, download materials through our website, or register for events, ContiNube may receive your Information, including your Personal Data. For example, we receive your Information when you:

We also collect Information, about you from third-party sources such as through public databases, joint marketing partners, social media platforms, conference hosts, event companies, partners, and other like parties when you interact with them.

If you log into a ContiNube account using your social media login credentials (e.g., LinkedIn), we may receive from you the categories of Personal Data listed below. We may also receive Personal Data from you when you use your social media account to provide your contact information to ContiNube.

We refer collectively to these contacts as “Interactions” and we explain below how we use the Information we collect through them.

ContiNube Offerings

We also collect Information, including Personal Data, when we provide our ContiNube Offerings to you (or a third party with which you work) to service your account. We may ask you for this data directly, or in some cases we may collect it when certain features are enabled in our ContiNube Offerings. For example, we collect your Information when you:

What We Collect Via Our Interactions

We (or third parties acting on our behalf) may collect your Information, including your Personal Data, through the Interactions described above. Categories of Personal Data we collect include such things as:

Except for IP address, these data elements are either collected when you manually key in your Personal Data to our website forms or when you provide them to the third parties from whom we receive marketing leads. IP addresses are collected on an automated basis through your use of the website services using cookies, web beacons, and like technologies. We may infer your location from your IP address. For more on the use of cookies and like technologies, see our Cookie Policy.

How We Use Information Collected From Interactions

ContiNube uses the Information it collects from your Interactions to satisfy different legitimate business interests, to deliver services to you in accordance with our terms, or to satisfy our legal obligations. We take seriously the need to balance our legitimate business interests with your privacy rights, and summarize for you below how we use your Information, including Personal Data.

We use your Information to:

If we intend to process your Personal Data for a purpose other than that set out above, we will provide you with information prior to such processing.

Exercising Your Rights

You have the right to request access to and correction of your Personal Data. You may also have the right to request your Personal Data be “forgotten” (technically erased) or object to ContiNube processing it.

If you would like to request to access, correct, erase, or object to the processing of your Personal Data, contact us at: policy@continube.com. Please describe the nature of your request and the Personal Data it relates to and we will comply as soon as reasonably practicable, consistent with applicable law.

If we process your Personal Data based on your consent, you may withdraw your consent at any time. We will let you know if we are seeking to rely on your consent at the time we collect your information.

If you no longer want to receive marketing-related emails from ContiNube on a go-forward basis, you may also contact us at: policy@continube.com. Please make clear in your request that your Personal Data be removed from marketing-related emails. Alternatively, you may use the "unsubscribe" feature in our email messages.

What We Collect Via Our ContiNube Offerings and How We Use It
Usage Data.

We collect and process different types of usage data when you use the ContiNube Offerings to serve our legitimate business interest of improving our products and services for the benefit of our customers. We work hard to help ensure a balance between our legitimate business interests and your privacy rights.

Location Data

is data we collect in certain ContiNube Offerings that associates your end users’ mobile device with an identifier for your app to help us improve the user experience. Depending on your configuration of the ContiNube Offerings, it may be that location information on your end users may be shared with ContiNube, however, you can disable this function should you choose, or advise your end users on how to disable the location setting on their mobile device.

Usage Sharing Settings

License Usage, Aggregated Usage and Support Usage Data is collected by ContiNube as part of offering the Cloud Service. Likewise, ContiNube collects this data as part of the free or trial services we offer, but as set forth in the terms of those agreements, we discourage the uploading of production data to those environments.

In addition, on devices that enable location-based services, we may receive location information, if you consent, which you can withdraw at any time by updating your device location setting permissions. We use this information to provide personalized location-based services and content.

Other Collection Practices

We also collect Personal Data from you to fulfill our contractual commitments to you. For example, we collect contact information such as name, address (email and physical) and phone number to enter you into our customer data base systems and manage your account. This may also include Information about billing and payments, customer or support services, or software updates. We share this Information with our affiliates, vendors and partners who help us service your account and with whom we have written agreements protecting the confidentiality and security of your Information. We do not sell this Information.

Data Collection Practices Associated with Apps and Other Third-party Content
How ContiNube Shares Your Information

ContiNube may disclose Information to third parties in the following ways:

How We Secure Your Information

ContiNube takes appropriate technical and organizational measures to safeguard Personal Data against loss, theft, and unauthorized access, disclosure, alteration, misuse, or destruction. Unfortunately, no data transmission, software, or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please notify us immediately in accordance with the “Contact ContiNube” section below. If ContiNube learns of a breach of its systems, ContiNube may notify you or others consistent with applicable law and/or as agreed in our contract with you. ContiNube may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the ContiNube Offerings and the Information you provide to us.

ContiNube Also Observes the Following Practices
Retention Period.

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or not prohibited by applicable law. Information you store in our Cloud Offerings is portable by you at the end of the term of your agreement with ContiNube. We retain your contract information for the duration of your contract with us and thereafter as required or permitted by law.

Use of ContiNube Offerings by Minors.

The ContiNube Offerings are not directed to individuals under the age of thirteen (13) or those not of the age of majority in your jurisdiction, and we request that these individuals not provide Personal Data through the ContiNube Offerings.

Cross-border Transfers.

Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers based in countries outside of your country of residence, including to the United States, which may have different data protection rules than in your country.

Links to Other Parties.

The ContiNube Offerings may contain links to or facilitate access to third-party websites or online services. This Privacy Policy does not address, and ContiNube is not responsible for, the privacy, information, or other practices of those third parties, including any app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer. The inclusion of a third-party link within the ContiNube Offerings does not imply endorsement of the linked site or service by us or our affiliates. ContiNube encourages you to review the privacy policies and learn about the privacy practices of those companies whose websites you choose to visit.

Updates to this Privacy Policy.

We may change this Privacy Policy from time to time. We will communicate any material changes of the Privacy Policy to you.

Contact ContiNube

If you have any questions or comments about this Privacy Policy, the information practices of the ContiNube Offerings, or your dealings with ContiNube, you can contact us at any time:

Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your emails to us.